You can then pair your Fitbit device with your Fitbit account. Open the Fitbit app, select your account photo, select your tracker, then tap the trash icon in the top-right corner.
Try removing and re-adding your Fitbit device from your Fitbit account.You’ll also need to make sure your phone has Bluetooth turned on ( Settings>Bluetooth>On) and that you’re only trying to connect your Fitbit to one Bluetooth-enabled phone or tablet. Make sure the Fitbit app is installed on your phone.
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